FREQUENTLY ASKED QUESTIONS ABOUT FAGRADALSFJALL HIKE

What's the volcano's name?


Currently, the volcano, or best to say "volcanic eruption" has no name but is well know as Fagradalsfjall or Geldindadalir. Fagradalsfjall is the mountain complex around the main eruption site, and Geldingadalir is the valley or area where the main eruption started.




Is visiting the volcano dangerous?


Visiting the eruption site is not really dangerous, as soon as we follow the basic guidelines for visiting a field that is always changing, follow the general rules from the authorities, and use common sense. On our private tours, our guides are prepared to deal with unforeseen events, using gas meters to measure the gases, and we also offer gas masks when we are near the glowing lava.




How long is the hike?


The total hiking distance is about 10km (6.2 miles) and is moderate, including parts of the path with some elevated hills. The elevation is 343m (1125 ft). You walk and hike for about 75 min (3.1 miles) each way. This is always changing. Sometimes is less time hiking based on the path that we are using per day and the combination between the panoramic crater view and the lava valley walk.




Can we see glowing lava or the eruption from the crater?


As the volcanic eruption is a natural phenomenon, we cannot guarantee that we will see glowing lava while on tour. The eruption changes daily, and sometimes it is active, and sometimes there is no visible activity. Imagine this like the Northern Lights Tour; we go to look for them, but we never know how strong or beautiful they will be. We recommend following our social media, as we post from the volcano site live videos and photos. You can also check the live cameras here: https://www.2goiceland.com/live-stream-from-fagradalsfjall-volcano Follow us on Facebook Follow us on Instagram




How is this tour different from others?


We take very seriously your safety. You are everything to us.
When you book our tours, rest assure that you are booking a trustworthy company that values its customers.
On our tours, everything is about the experience and satisfaction.
From the moment you decide to book until you finish the tour, we emphasize in a premium customer service and attention to details. Check the reviews from our customers here: https://www.2goiceland.com/reviews




What's included?


  • Private Tour with a dedicated guide only for your party.
  • Snacks and water (Energy bar and energy gel, and water).
  • Gas mask when necessary.
  • Walking sticks.
  • Our guides use gas meter.
  • A custom and flexible tour.
  • And more surprises.




Do I need insurance for this tour?


Every person traveling to a foreign country for tourism must be insured accordingly, with an insurance company from their home country.
Please check your home insurance-credit card policy or other insurance that may fit your needs while traveling to a foreign country or doing activities with some level of risk.




What's your cancelation policy?


You can check our terms and conditions here: https://www.2goiceland.com/terms-and-conditions




Can children hike towards the volcano?


The hike is moderate and many have taken their kids to the site. Parents know their kids the best and evaluate if their kids can and will be willing to hike. For children under 3 years old, a carrier is a must. For older children, we advise taking enough water and snacks for this trip.




Should I disclose any medical conditions before the tour?


Definitely yes!. If you think a medical condition could influence or risk your health while you are doing this tour, we strongly advise you to disclose it to your travel agent to customize the experience.




When will the eruption stop?


It is impossible to say when the eruption will end. Geologists say the eruption could last for years or even decades, but also that may stop at any time.




Would still worth it to visit the eruption even if it stops?


Of course!. Iceland is very well known for being full of beautiful lava fields all around the country, and visiting Fragradalsfjall will be a unique experience.
Seeing fresh lava and how the whole valley changes will worth the visit.




When is better to book the tour?


We recommend booking this tour at the beginning of your trip. This is because if we need to change or reschedule due to the weather, you will have more options. If you book a day before leaving Iceland or the day you leave the country, and we need to reschedule, you will not have this possibility.




Which departure is better?


Morning and afternoon tours: Good for everyone, especially families with children. During the day, more people are on sight. Evening tour (7:00 pm): Good for those who want more solitude and exclusiveness during the tour. When the eruption is visible from the crater, the red lava can be seen from the viewpoint, great for night pictures. Usually, finish before midnight. Night tour (9:00 pm): Great for those with drones and who want to take night photos. Very little or noon people on sight. Lava flow when visible is amazing with more darkness. Usually, finish after midnight. From middle August, potentially northern lights will be visible. * Lava flow is not always visible. Sometimes lava is running under the hard lava, not visible from the surface.
**Weather can potentially affect the tour at any time of the day.




Can I get discounts if we are a group?


Yes, the prices available while filling the booking form are already designed to offer discounts as the party increase.
But we may also give extra discounts if you book for a large group.




How does the Volcano Package work?


Our "Four Elements Package" combines our private volcano tour with the flyover Iceland experience and the new Sky Lagoon Thermal Baths. When you book this package, you get the FlyOver experience for free. We recommend doing the entire package in one day as each one complements the other.




Should I worry about checking the volcano status all the time before the tour?


This is totally up to you, but we are here for that, and we will always let you know about any important change that may influence our tours. We would rather say, if you booked, shill and relax until the tour. We will worry for you!.




Can I book other tours with 2Go Iceland?


Yes, we are a travel agency and we promote more destinations and activities with our private excursions or multiday tours.
If you want to have a better experience during your trip to Iceland and prompt customer service, you can contact us for a tour or package quotation.




Do you offer group/open tours?


No, we only have private tours with a dedicated private guide for each booking.
We do not mix individuals that don't have any relation.




Can I use a bathroom while on tour?


At the moment there are no facilities near the hiking site and the eruption. Before the tour, we can use the facilities in Grindavik and then going on the hike.




Is the tour suitable for pregnant women?


If you are an active person, then you should know what is best for you and how will react your body. We would advise asking your doctor before enrolling on this tour.




Can I have hiking shoes to rent?


We do not rent hiking shoes, but you can use any good waterproof walking shoes for this tour. Preferable will always be standard hiking shoes.




Should I wait to reserve this tour several days before arriving in Iceland?


That's a personal choice. But availability changes day by day, and likely, we will not have any departure available if you wait and book this tour too late.




How long will the tour last?


The tour can be between three and half hours, to five hours. This will be based on your pace, time on sight, and the type of hike we do.




Do you cancel the tour based on the weather?


Yes. If we consider that the tour will not meet your expectations, due to low visibility or bad weather conditions we will notify you about the options. If we do cancel the tour and you cannot re-schedule, we will refund you in full. See our terms and conditions here: https://www.2goiceland.com/terms-and-conditions




What's your cancelation policy?


These terms and conditions are specifically applicable to our private tours, packages, and the volcano hiking tour and override our extended version until further notice. ​​ Full payment will be after confirming the tour departure and payable by card (Visa, MC, or Amex). You will receive a secure payment link and pay the full amount for the tour. CANCELLATIONS If canceled by you: With more than 7 days' notice, we will refund 90% of the total paid. With less than 7 days, but more than 48 hours' notice, we will refund you 50% of the total paid. With less than 48 hours' notice, no refund is provided. We will always prioritize a reschedule when possible. * We may charge a minimum of 5% from our transactional and primary costs due to cancellation. We will always strive to reschedule to another day free of charge if that would be an option for you. If canceled by us -after- the final payment due to unforeseen circumstances (weather or unexpected events): You receive a 100% refund of the total paid to us.




Do you offer transfers, or should we meet on location?


You will have the option to add on the transfer from Reykjavik or the Keflavik area when filling the booking form.
You also can select to meet on location if you are self-driving.




Can you pick me up at the airport or harbor?


Yes, you can select the pickup option when filling the booking form.
We can pick you up at Keflavik Airport if your tour is scheduled after arrival, and after the tour, we will drop you off at your selected accommodation.
Pick up from the harbor for arriving cruises is also possible.
When filling the form, specify the pickup location, and write in comments the drop of location if it will be in a different place.




Do you have special price for kids?


Yes, we do.
You will see the prices when filling the booking form.
Prices for persons over 12 years old change based on the amount seats to book.
Prices for persons between 6-11 years old have a discount, and for children between 1-5 years old the tour is free.
Children under 1-year-old are welcome as soon you have a carrier and understand that this is a hike, not a regular walk.




Can I see Northern Lights during the night tours?


From the end of August, the Northern Lights season start in Iceland, and our night tours will be a perfect combination to enjoy this hike to the Volcano and experience the Auroras.
Imagine being so lucky and enjoy both events at once: Lava & Northern Lights.




What should we wear on this tour?


Hiking essentials in Iceland

  • Base Layer: long-sleeved top.
  • Insulating layer: warm sweater.
  • Outer layer: shell coat.
  • Waterproof Pants (even during summer, the weather can change rapidly).
  • Merino Wool Hat. (Winter)
  • Merino wool socks. (Winter)
  • Comfortable Hiking Boots or good walking shoes
  • Lightweight Backpack.




Do we need headlights for the night tours?


During the summer, we don't need to use headlights. Starting from the last week of August, we will provide the headlights for the night tours (7:00 pm and 9:00 pm).